EU Trust Center — EU Sovereign Cloud & GDPR-Conscious AI - BMaiKR
Skip to content

European Trust Center

Technology built with privacy in mind.

BMaiKR designs and operates AI automation, software, and digital systems with a focus on data sovereignty, European data residency on an EU sovereign cloud, GDPR-conscious data handling, controlled data flows, security, and transparent infrastructure.

The sections below cover both bmaikr.com (this website and its CMS) and BMaiKR's applicable client-delivered platforms and deployments, which may run on different infrastructure, providers, and configurations depending on the project. Where a section is specific to one or the other, that's called out on its own page.
New to these terms? Read the plain-language guide

How a request flows through the architecture

  1. Customer
  2. BMaiKR Application / Automation / Software
  3. HostPowr European Infrastructure
  4. Approved External Integrations / AI Providers, where required
  • European infrastructure

    BMaiKR-operated services run on HostPowr’s European infrastructure. Where a specific fact about that infrastructure hasn’t yet been verified against provider documentation, this site labels it as such rather than assuming it.

    See Data Residency
  • Data residency

    "EU hosted" refers to the agreed service architecture and does not automatically mean every third-party integration a customer connects operates exclusively within the EU. Each data category is documented on its own terms.

    View the breakdown
  • Privacy by design

    Access control, data minimization, and scoped credentials are built into the application layer from the start, rather than added as a compliance step afterward.

  • Security controls

    Infrastructure, application, operational, data, AI, and customer-isolation controls are documented individually — each labeled implemented, planned, deployment dependent, or a customer responsibility.

    View Security
  • Controlled AI processing

    AI models are not given open access to a customer’s database. Only the minimized, task-specific context a workflow requires is supplied, through a controlled retrieval step.

    View AI Data Handling
  • Customer data lifecycle

    From collection through to deletion — including a post-termination recovery window during which a customer can request or export their data. This is a documented operational procedure; whether it runs manually or is system-automated depends on the platform in question.

    View the lifecycle
  • Access control

    Access to production systems is limited to authorized personnel who need it to operate or support a service, following least-privilege principles.

  • Backups and recovery

    Backups are intended to remain on European infrastructure and are access-restricted the same way production data is. Recovery objectives are defined per service.

    View Backup & Recovery
  • Subprocessors

    HostPowr for infrastructure, plus any AI, email, analytics, or integration providers relevant to a given service — documented transparently, not hidden in a contract appendix.

    View Subprocessors
  • Incident response

    A documented process covers detection, containment, investigation, remediation, customer communication, and post-incident review.

    View Incident Response
  • Shared responsibility

    Security is shared between BMaiKR, the infrastructure provider, and the customer — each carries distinct, clearly separated responsibilities.

    View Shared Responsibility
  • Documentation

    Security overviews, a Data Processing Agreement, and a subprocessor list are available on request for customers evaluating BMaiKR.

    Request documentation
  • Contact & security inquiries

    Questions about architecture, data residency, or a specific security requirement go directly to the technical team — not a support queue.

    Talk to an engineer

Who controls what

BMaiKR, the infrastructure provider, and the customer each carry distinct responsibilities.

BMaiKR

  • Application security
  • Infrastructure configuration within BMaiKR’s control
  • Access control for BMaiKR-managed systems
  • Data handling within the application layer
  • Application updates and patching
  • Secrets management
  • Workflow and automation configuration
  • External integration configuration

Infrastructure provider (HostPowr)

  • Physical infrastructure and data center operations
  • Underlying network and storage services within the provider’s scope
  • Provider-side platform availability

Customer

  • User accounts on their own systems
  • Password and multi-factor authentication practices
  • Access permissions granted to their own team
  • Data submitted into the service
  • Third-party integrations they choose to connect
  • Credentials on the customer’s side of an integration